Case study · HR and people
From query backlog to instant clarity
A bespoke, mobile-first AI Policy Companion that answers employees only from a single validated HR knowledge base: instant, cited and available 24/7.
Same questions, a brighter tomorrow: every employee gets the validated answer, with its source, in seconds.
FG Bolt · The design goal
The case file
From challenge to outcome.
Step 01
The challenge
HR lost 10–20 hours a week to repeat questions, answers took 24–48 hours and varied by who was asked, and deskless field and shift staff had no access to scattered policy documents.
Step 02
Our approach
A governed retrieval engine. NOMIC embeddings and Milvus vector search find the validated policy, and GPT-4 composes the answer strictly from that text, with a citation.
Step 03
The solution
A native iOS and Android app, secured with OAuth 2.0, answering in under 10 seconds. Phase II adds AI agents that complete HR requests end to end.
Step 04
From manual bottleneck to instant self-service
- <10 secTo an accurate, grounded answer, any time of day.
- 95%Answer consistency, with a citation every time.
- 24/7Coverage for every employee: desk, field or shift.
FAQ
Questions about FG Bolt.
The short answers, in the order teams usually ask them.
What is FG Bolt?
A mobile AI assistant that answers employees' HR policy questions from one validated knowledge base, with citations.
Can it make up answers?
No. It answers only from retrieved policy text, and every answer shows its source.
Who can use it?
Every employee, through the iOS or Android app, at any time.
Does it replace the HR team?
No. It takes repeat questions off their desk, refocusing 40% more HR time on strategic work.
What does Phase II add?
AI agents that complete HR requests end to end, cutting processing time by about 79% on average.
How do we get started?
Pilot on your own HR policies, then book a walkthrough with your team.
Pilot FG Bolt on
your own HR policies.
Bring the challenge. Bring the ambition.
We’ll show you what it looks like on your own data.