Case study · Health and safety
Approved HSE procedures, answered in seconds
An AI-assisted HSE chatbot that gives plant operators and field workers instant, 24/7 access to the company’s approved HSE procedures. It supports those procedures, rather than replacing them.
The approved procedure, in every worker’s hand, at the moment it matters most.
AI HSE Guidance · The design goal
The case file
From challenge to outcome.
Step 01
The challenge
Finding the right section of a manual cost critical time in emergencies, verbal advice varied by supervisor, and language barriers kept field workers from asking.
Step 02
Our approach
AI assistance over approved procedures. The assistant connects to the internal document management system and composes clear answers from the approved procedure.
Step 03
The solution
A chatbot in the tools workers already use, Microsoft Teams or Skype for Business, returning guidance with its source, 24/7.
Step 04
From bottleneck to on-demand guidance
- <2 minTo the relevant approved procedure for 90% of standard queries.
- 24/7Support, with no dependency on supervisor availability or shift.
- One sourceOf approved procedures, applied the same way across all shifts.
FAQ
Questions about AI HSE Guidance.
The short answers, in the order teams usually ask them.
What is the AI HSE assistant?
An AI-assisted chatbot that gives workers instant access to the company’s approved HSE procedures.
Does it replace HSE procedures or supervisors?
No. It provides information from the approved procedures, which remain the authority, and frees supervisors for higher-value work.
Where do workers use it?
In tools they already use, Microsoft Teams or Skype for Business.
How does it stay up to date?
It connects to the internal document management system, so updated procedures and hazard protocols are used as they change.
What has it improved?
90% of standard safety queries resolved in under 2 minutes, and employee satisfaction scores up 30–50%.
How do we get started?
Pilot on one site’s approved HSE procedures.
Pilot the AI HSE Assistant
on one site’s procedures.
Bring the challenge. Bring the ambition.
We’ll show you what it looks like on your own data.